Developer Documentation

Disputes

Disputes

Disputes support customer, merchant, support, and admin workflows.

User Endpoints

• POST /disputes
• GET /disputes
• GET /disputes/{id}
• POST /disputes/{id}/messages
• POST /disputes/{id}/close

Financial disputes should include transaction_id when possible. The API links the dispute to the merchant and customer from the transaction record.

Merchant Dashboard

• GET /dashboard/merchant/disputes
• GET /dashboard/merchant/disputes/{id}
• POST /dashboard/merchant/disputes/{id}/messages

Admin

• GET /admin/disputes
• GET /admin/disputes/{id}
• POST /admin/disputes/{id}/assign
• POST /admin/disputes/{id}/resolve
• POST /admin/disputes/{id}/reject
• POST /admin/disputes/{id}/close

Every status change is audited.